Terms of Service

1. Acceptance of Terms

By accessing or using Personal Internet Access ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Personal Internet Access is a Virtual Private Network (VPN) service that provides secure, encrypted internet connections. The Service includes:

• Access to premium VPN servers in 40+ countries
• Military-grade AES-256 encryption
• Unlimited bandwidth and data transfer
• Zero-log privacy protection

3. Account Registration

To use the Service, you must:

• Be at least 13 years of age
• Create an account with accurate information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4. Subscription and Payment

4.1 Subscription Plans

We offer monthly and annual subscription plans. All subscriptions are processed through Apple's App Store.

4.2 Auto-Renewal

Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period. Payment will be charged to your iTunes Account at confirmation of purchase.

4.3 Free Trial

If offered, free trials convert to paid subscriptions unless cancelled before the trial period ends.

4.4 Refunds

Refund requests are subject to Apple's App Store refund policy. Contact Apple Support for refund inquiries.

5. Acceptable Use Policy

You agree NOT to use the Service for:

• Illegal activities or violating any laws
• Distributing malware, viruses, or harmful code
• Harassment, abuse, or threatening behavior
• Unauthorized access to computer systems
• Spam or unsolicited communications
• Copyright infringement or piracy
• Reselling or redistributing the Service

6. Service Availability

We strive to provide 99.9% uptime, but the Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical issues or server outages
• Force majeure events
• Third-party service disruptions

We are not liable for any damages resulting from service interruptions.

7. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

8. Intellectual Property

All content, features, and functionality of the Service are owned by Personal Internet Access and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our app or content
• Reverse engineer or decompile the Service
• Remove any copyright or proprietary notices

9. Termination

9.1 By You

You may cancel your subscription at any time through the App Store. Cancellation will take effect at the end of the current billing period.

9.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent activity
• Abuse or misuse the Service
• Fail to pay subscription fees

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT:

• The Service will be uninterrupted or error-free
• The Service will meet all your requirements
• All security vulnerabilities will be prevented

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERSONAL INTERNET ACCESS SHALL NOT BE LIABLE FOR ANY:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for the Service in the past 12 months

12. Indemnification

You agree to indemnify and hold harmless Personal Internet Access from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, please contact us at:

Email: support@piavpn.online

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